Shipping Policy

We are committed to delivering your orders quickly and efficiently. Goodness Care partners with Aramex, a high-quality courier company, to ensure your items arrive safely and on time.

1. Shipping Costs by Zone and Countries:
   • Zone 1: $11.89
     • Countries: United Arab Emirates, Kuwait, Bahrain, Egypt, Oman.
     • Delivery Time: 3-5 business days.
   • Zone 2: $29.95
     • Countries: Saudi Arabia, Belgium, Lebanon, New Zealand, Greece, United Kingdom (UK), Germany, Netherlands, Portugal, Spain, Tunisia, Switzerland, and Morocco.
     • Delivery Time: 5-7 business days.
   • Zone 3: $19.95
     • Countries: United States(US), Denmark, Australia, Canada, and Italy.
     • Delivery Time: 7-9 business days.
2. Customs Fees:
   • Some countries, such as Canada and several European countries, may charge the buyer customs fees. The buyer is responsible for paying and settling these amounts before receiving the product.
3. Delivery Restrictions:
   • We are unable to ship orders to P.O. boxes.
4. Order Tracking:
   • A tracking number will be provided upon order dispatch.
   • Use the tracking number on Aramex’s website to monitor your delivery status.
5. Delayed or Lost Shipments:
   • If your order does not arrive within the specified timeframe, contact us at khaled@goodnesscare.com.
6. Shipping Information:
   • Cutoff time: 24:00 (GMT+03:00)
   • Order Processing Time: 1-2 days (Sat-Thur)
   • Delivery time: 3-9 business days depending on the delivery Zone (Sat-Thur)
   • We use Aramex as our shipping party. Last-mile and local deliveries in several countries may be made through Aramex partners such as UPS.